Your privacy is our priority. Learn how fa9 collects, uses, and protects your personal data to the highest security standards.
At FA9, we understand how important privacy is to every user. This document transparently explains how we collect, store, process, and protect your personal information when you use our platform. We are committed to maintaining the trust you place in us by applying responsible data management practices that comply with international data protection standards.
By registering and using FA9 services, you confirm that you have read and agreed to this privacy policy. For any significant changes, we will notify you via in-platform notifications and your registered email.
To deliver optimal and secure service, FA9 collects certain types of personal data from users — both directly from you and automatically when you use our platform.
| Data Types | Example | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account verification (KYC) |
| Contact Data | Email address, phone number | Account communications and security |
| Financial Data | Bank account number, bank name, e-wallet | Deposit and withdrawal processing |
| Technical Data | IP address, device, browser | Platform security and analytics |
| Activity Data | Game history, transactions, login sessions | Personalized service and compliance |
FA9 never requests sensitive data such as full passwords or PINs via email, chat, or any communication channel outside the official platform.
The data we collect is used solely to support and enhance your gaming experience on FA9, and to ensure security and compliance with applicable regulations. Below are the specific purposes for which data is used:
We never sell your data to third parties for commercial purposes. Your trust is the foundation of our relationship.
All personal data processing at fa9 is based on a valid legal basis in accordance with applicable data protection regulations. We process your data based on:
FA9 invests significant resources in data security infrastructure to ensure your information is protected from unauthorized access, loss, or damage. Our security system consists of multiple layers of protection working simultaneously.
All communications between your device and fa9 servers are encrypted using SSL/TLS protocol with 256-bit keys — the same standard used by international banks.
Sensitive data such as account numbers and KYC documents are stored in AES-256 encrypted format on servers isolated from public access.
2FA is mandatory for admin-level access and available as an optional security layer for all users.
The FA9 security team conducts regular penetration testing and infrastructure audits to identify and address potential vulnerabilities.
Our intrusion detection system operates 24/7 to monitor suspicious activity and respond to security incidents swiftly.
FA9 does not sell, rent, or trade your personal data to third parties for marketing purposes. However, under certain limited and lawful circumstances, data may be shared with:
Every third party that receives fa9 user data is required to sign a Data Processing Agreement (DPA) and comply with our privacy policy.
FA9 uses cookies and similar technologies to enhance platform functionality, analyze usage patterns, and personalize your experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
As a fa9 user, you have full rights over your personal data. fa9 is committed to respecting and facilitating the exercise of these rights:
To submit a request regarding any of the above rights, contact the FA9 support team through the official channels available on the platform.
FA9 retains your personal data for as long as your account remains active and for a specified period after account closure, in accordance with applicable legal and regulatory obligations. Financial transaction data is generally retained for a minimum of 5 years for audit and anti-money laundering compliance purposes.
Once the retention period expires, data is securely deleted using procedures that ensure it cannot be recovered or accessed again. Requests to delete data before the retention period ends will be considered in accordance with applicable provisions.
Data that must be retained under legal regulations cannot be deleted before the minimum retention period is met, even upon user request.
In the course of its operations, FA9 may process or store data on servers located outside Indonesia. All cross-border data transfers are carried out with adequate safeguards, including:
FA9 reserves the right to update this privacy policy at any time to reflect changes in business practices, legal requirements, or service improvements. All updates will be published on this page with a clear update date.
For material and significant changes, we will provide at least 14 days' advance notice before the changes take effect, via your registered email and in-platform notifications. Continued use of FA9 services after an update constitutes acceptance of the changes.
If you disagree with any changes to the policy, you have the right to close your account before the changes take effect. For further inquiries, visit the FAQ or contact our support team.
FA9 upholds the highest data security standards so you can play with confidence and peace of mind.
Every piece of data you submit to fa9 is protected by 256-bit SSL/TLS encryption. From login to financial transactions, everything is fully secured with no gaps.
Fa9's KYC process ensures only verified users can access the platform. Your identity documents are stored encrypted and accessed only by authorized personnel.
FA9 is 100% committed to never selling, renting, or exchanging your personal data to any party for commercial or marketing purposes.
You have full control over your personal data. Access, update, or submit deletion requests at any time through the fa9 support team.
Data is stored in certified data centers protected both physically and digitally. Multi-layered firewalls and real-time monitoring safeguard data integrity 24/7.
FA9 believes in full transparency. Every privacy policy update is communicated clearly, so you always know how your data is being used.
FA9 offers leading data protection so every gaming session feels comfortable. Join millions of members who already trust FA9.